FAQ

Questions? We have answers!!

How can teachers enhance their profiles and make it outstanding?
Teachers can include the YouTube link of their introduction video to make it more attractive. They can also include relevant information about themselves like biography, skills, experience, and languages which also helps in making their profile outstanding.
Is there any feature to record audio and video?
The audio/video recording feature depends on the third-party API integrated into the system. The API currently integrated is AtomChat that does support the recording functionality. However, we are coming up with a new release of Yo!Coach with a new API - LessonSpace that supports audio/video recording.
How can students schedule a lesson?
To schedule a lesson:

- Sign in to the account. Go to "Teachers," which will open a list of teachers registered on the portal.
- Select a teacher with whom you want to schedule a lesson and go to his/her profile.
- Students can now either book a free trial session or purchase a lesson.
- Booking a free trial will open the availability calendar of the teacher. Students can then select a date and time from the calendar and confirm the booking.
- To purchase a lesson, students are required to make the payment and further schedule the lesson according to the teacher's availability.
How do new students get started?
- To get started on the platform, students are required to register with their email account and verify it by clicking the link sent to their email address.
- After verification, students can log in and set up their profile by adding a picture, phone number, country, timezone, etc.
- Students can then search for teachers based on their requirements by entering the subject or course name.
- After shortlisting teachers, students can book a free trial session to better understand the teacher and see if they are a good fit.
- Following that, students can select a suitable teacher and continue with their classes.
What are the trial sessions? How can students schedule trial sessions?
- Trial sessions are the initial meetings between the teachers and students, serving as a way of exchanging introductions.
- Teachers provide a brief teaching demonstration so both parties can decide whether working together is a good fit.
- Trial sessions last for 15 minutes (set by the admin) and are free of cost. Students can book trial lessons by:
- Finding a teacher they want to book a trial with.
- On the teacher's detailed information page, they will see a 'Book Free Trial' button.
- Clicking the 'Book Free Trial' button will open the availability calendar, allowing the selection of a date and time for the trial sessions.
- Click 'Book Lesson', which will redirect to the checkout page where you need to 'Confirm Order'. Your trial lesson is then booked.
- The system allows each student to take one trial lesson per teacher.

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